Self Drive Tours Botswana Terms and Conditions

These terms and conditions may be amended from time to time

By completing a booking with us you acknowledge you have read, understood and agreed to the terms and conditions set out below.


Where used below:

‘DIY’ means DIY Driving Tours (Pty) Ltd, a company registered in Botswana, and ‘we’ has the same meaning.

DIY Driving Tours is a travel agency licensed by the -Government of Botswana pursuant to the Tourism Act 2009 to “make, plan, or reserve travel arrangements for clients.”

‘Lead traveler’ means the individual authorized by a party of travelers to conduct official correspondence on behalf of the party.

Lead travellers

Each party must advise DIY of the lead traveler authorized to conduct official business on behalf of the party.  Whilst DIY is happy to provide information and discuss travel options with any or all members of the party we will accept instructions only from the nominated lead traveler.

Visas and Passports

You are responsible for ensuring you have the correct visas for entry to Botswana.

Visitors to Southern Africa must have two consecutive blank pages in their passport which lie side by side when the passport is open. Visitors travelling to Southern Africa with passports which do not comply with these requirements may be stopped from boarding the aircraft or risk deportation on arrival in Southern Africa. Passports must also be at least six months from their date of expiry at the time of travel.

Travelling With Children 

Please note that there are special requirements for travelling to Botswana and through South Africa with children under the age of 18.

Immigration regulations as of 1 October 2016 in Botswana for travelling with children (under 18 years of age) require that all parents are in possession of a certified copy of an unabridged birth certificate, as well as a valid passport for their children. Families not in possession of these documents will be refused entry. In the case where only one parent is travelling with the children, consent in the form of an affidavit from the other parent registered is required. Alternatively, either a court order granting full parental responsibilities and rights or a death certificate of the other parent must be produced.

Other travel arrangements

Making your international flight bookings such that they connect with the dates of your travel within Botswana is important. We recommend that your planning in this regard dovetails with your itinerary development with DIY and that all flights are booked before the lead traveler instructs DIY to begin booking accommodations etc.

Product Descriptions

Product descriptions such as accommodation and specific activities/services are based on current information. These may be subject to change which we have no control over, however we will endeavor to keep you informed of changes that we become aware of and  make changes to a like standard if at all possible.


The prices provided in the sample itineraries are designed to give you an indication of the cost of a self drive tour in Botswana in relation to various types of accommodation and activities as described. Those activities that are included in the price are identified in the itinerary.

We provide a bespoke service creating an itinerary specific to your needs and interests so prices will differ from the sample itinerary depending on your requested level of accommodation, the duration of your travel, and the activities you want us to book for you. Prices are calculated in Botswana currency,  the Botswana Pula (BWP).   Prices we quote are inclusive of taxes and will be accurate at the time of quotation.  

However, taxes and provider charges are beyond our control and may be subject to change. If this occurs we will notify you promptly. 


We require a deposit once the lead traveler has formally accepted the itinerary and quote we have negotiated together. The deposit will be based on the length of travel and the number of travelers in the party. This deposit is non-refundable.

In addition, we prefer payment in full for all accommodation and activity bookings at the time the itinerary and quote are accepted. However, we recognize that (i) some aspects of the itinerary may not be completely settled at that time; and (ii) immediate booking may be required to secure some accommodations in high demand. In these circumstances payment in tranches on the basis of an evolving pro-forma invoice may be necessary, and this option will be discussed with you.

Full and final payment of the balance of the quoted price is required 90 days prior to your tour commencing.

We accept payment by telegraphic transfer or credit card: if not paying by telegraphic transfer additional charges may apply.

We are sometimes able to secure bookings at a lesser rate than quoted and if any savings in the overall cost of your trip eventuate we will refund the difference in Botswana Pula.


You may cancel your tour for any reason at any time.

We will, on receiving notification of the cancellation from the lead traveler, refund any of your money held by us and not yet paid to providers. The refund will be made within seven days. It will not include the non-refundable deposit.

We will also use our best endeavours to obtain a refund of any of your money we have already paid to providers. However, the amounts we are able to recover on your behalf and the timing of this recovery will be determined by the cancellation policy of each provider.

We recommend you take out comprehensive travel insurance at the time you pay your deposit to cover any shortfall.

Amendments or changes to your itinerary

If you wish to make changes to your holiday once bookings are finalised ,we will make every effort to accommodate these but cannot guarantee that this will be possible depending on how much notice is given and the time of the year such as peak season. Any changes must be requested by the lead traveller by email.  

If the amendments are possible then they will be subject to any charges imposed by the affected providers and a sum of BWP 1500 to cover DIY administrative costs. The dates of the tour and/or the number of travellers in your party can be changed only once on this basis.  Any further date or party size changes will be treated as a cancellation and rebooking. 


Your deposit is non-refundable and non-transferable from the moment we confirm your booking on your behalf.

No refund is available for cancellations after your travel with us has commenced or in respect of any tours, accommodation, meals or any other services not utilised.

Meeting on arrival

To ensure your holiday gets off to a good start it is preferable that you meet up with our agent at the start of your travel with us.  At that meeting we will provide you with further details relating to your itinerary, any other prearranged loan items, a local SIM card for your phone, and detailed guide notes and running sheet for each day of your stay. Any changes to the expected arrival time must be relayed to DIY as soon as you become aware of them.


A bond will be charged to cover the cost of any item loaned to you by DIY.  The bond will be refunded on return of the equipment in good working order at the conclusion of your travel with us.   The refund will be made by telegraphic transfer to a bank account nominated by the lead traveller. 

Rights and Responsibilities

The booking confirmation will be sent to you detailing your holiday. You are responsible for carefully checking all the details on your confirmation and related travel documents. Where there are any inaccuracies of bookings for the wrong dates and/or number of travellers please contact DIY immediately.

DIY reserves the right to alter itineraries should this be necessary due to adverse weather events or other related conditions. We will always work with you to come up with a suitable solution. DIY is not responsible for expenses and/or other related costs due to factors outside its control such as flight delays, transport /travel interruption, changes or cancellations, injuries, weather, natural disasters or pandemics.

You are responsible for keeping DIY informed of any changes to your contact information.

Reviews and feedback

We welcome feedback in order to improve our services and will make time to meet you prior to your departure for a debrief and to collect the any other loan items. You are welcome to leave reviews and feedback on our google profile below: